We put these VPNs to the test to find out which is the best!
ExpressVPN’s average download speed reduction time is lower than NordVPN
You should always expect that your internet speed will slow down when connected to any VPN. There are a few reasons for this, including the added level of encryption and rerouting of your internet to a remote server.
That being said, when using ExpressVPN and NordVPN you will still enjoy a high-speed connection, that closely matches the speed limit that you get from your internet provider. We ran several tests in order to compare the speeds that we get with each VPN. These tests ran while watching Netflix, torrenting with uTorrent, connected to an ethernet connection, and on wi-fi. We took all the data that we had and compared them with the speeds that we get doing these same activities without a VPN.
As you can see in the chart below, ExpressVPN has a download speed reduction of 18% and NordVPN had an average reduction time of 19%. While this is truly a minor difference, ExpressVPN is the winner.
In addition to having a slight edge in the speed test, ExpressVPN also offers an L2TP/IPsec tunneling protocol. L2TP is known to give users faster speeds at the cost of weaker security.
NordVPN doesn’t have L2TP/IPsec, so you would need to use the UDP/OpenVPN connection to get fast speed
|Download speed reduction||18% (UK)||19% (UK)|
|Upload speed reduction||20% (FRA)||17% (FRA)|
|Ping time to google.com||24ms||25ms|
|Average time to connect (sec.)||11ms||9ms|
|Unblock successful for|
|Visit Site||Visit Site|
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
NordVPN has more customization options
In terms of pure numbers, NordVPN wins when it comes to the overall number of servers (5,000+ vs 3,000), while ExpressVPN wins in terms of server locations (94 to 60).
We took a look beyond the numbers to see which VPN has better servers.
For starters, both companies have a strict no-log policy, which means that what happens when connected with their servers, stays on their servers. They both use military-grade encryption with AES 256-bit encryption, include unlimited speeds, connect with Netflix in the US, UK, Canada, France, Italy, Japan and more, allow streaming and torrenting, and work with TOR.
What sets NordVPN apart in this category is the customization options that you get with their servers. They have optimized some servers for Onion Over Tor, P2P, Double VPN, and offer Dedicated IP addresses. ExpressVPN doesn’t have customization options, it’s a one-click app, and the program will connect with the “best server available.”
|Dynamic Server Switching|
|Visit Site||Visit Site|
The ratio of servers to countries is an important factor to look at when choosing a VPN. Only paying attention to location or number of servers can get you in trouble. More servers generally means faster speeds, but if VPN X has a few more servers than VPN Y but twice as many users, VPN X will typically have slower speeds. Ideally, you want a VPN that has a lot of servers in every location. This way you won’t have to worry that server/country that you want will be overburdened and running slow
ExpressVPN has better troubleshooting and setup guides
It’s easy to see that customer service is a priority for both VPN providers. They both have 24/7 live chat support where you get an actual person to talk with instead of a chatbot. They also have ticket options in a case where you don’t need instant answers.
It’s the troubleshooting guides at ExpressVPN that put them over the top in this competition. They cover nearly every question or issue that might arise and give solutions that are easy to answer.
NordVPN does have a very good FAQ section, but it was more of a process to find what we needed than what we experienced with ExpressVPN.
Two examples that stand out are connecting my VPN to a router and connecting my VPN to PS3. ExpressVPN gives detailed instructions, including how to connect with the leading routers, while NordVPN was a more general article on How to connect a VPN with a router.
|Email Response Time||3||3|
|Visit Site||Visit Site|
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
WizCase is an independent review site. We are reader-supported so we may receive a commission when you buy through links on our site. You do not pay extra for anything you buy on our site — our commission comes directly from the product owner.
Support WizCase to help us guarantee honest and unbiased advice. Share our site to support us!